Knowledge Base

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Context Help
2,143
SmartTags
1,293
Activate support for 'Conjoint analysis' value variation
26
Can I alter questions in a questionnaire or a base register while field work is underway?
50
Can I automatically save an interview in the middle of a questionnaire?
32
Can I configure the delivery of emails so that the sender’s address is different from the address in QuestManager?
24
Can I insert a question in the “base register” during the questionnaire so that the respondent can confirm/update his information?
18
Can I insert a video and other media into the questionnaire from my computer or another site?
16
Can I program filters far away from the related question? For example, I need to create a filter that will only allow the participation of question 25 to people who mark option B in question 2.
22
Can the interviewee save the interview and continue at another time?
16
Can the interviews that have already been qualified have their status altered?
24
Como alterar a senha de acesso da licença?
8
Creating HTML for the invitation email
40
Credit
52
Email Bounce types and categories
49
Enabling the permission for inclusion of records in the sample?
20
Getting Started
125
How can I access a report that has already been saved?
14
How can I get online support through the system?
29
How can I get the answers in my reports only in percentages?
15
How do I alter an interviewee’s answer in the questionnaire without them having to redo the survey?
19
How do I change the language of the system?
19
How do I change the logo on the report of my study?
18
How do I clone a questionnaire?
20
How do I configure a questionnaire to be applied in more than one language?
17
How do I create a layout for a questionnaire or base register?
68
How do I create a question?
39
How do I create occurrences from telephone approaches?
27
How do I crosstab the results of the questions in one report in QuestManager?
24
How do I display information from my base register on a questionnaire?
25
How do I enable the sample to be displayed on the Call-Center Operator module?
22
How do I generate a report in QuestManager?
22
How do I include the date and time of the interviews in the exportation? Is it possible to include additional environmental information?
14
How do I insert another layout at a specific place in the questionnaire?
16
How do I insert entries in the “base register”?
38
How do I locate a completed survey?
34
How do I make a question appear more than once based on selections made in an earlier question?
21
How do I make one question appear per page?
24
How do I make the report available to others?
19
How do I program for a confirmation email to be sent to the respondent after the completion of a questionnaire?
20
How do I program the questionnaire settings for PDAs (Mini laptop, Smartphone, etc)?
36
How do I repeat the same answer option groups as another question?
19
How should a base register be activated to be used by the email collection mode?
18
How should collection modes in study be chosen and activated?
23
How to change my login e-mail address?
8
How to change my login password?
5
How to configure the flow of access?
20
I added new entries in the base register. How do I create a new delivery just for these new entries?
35
I created a Weblink in to participate in a survey, the user has to type in his login information. However, the system is displaying a msg saying the identifier is incorrect. What do I have to do so the system allows the respondent’s participation?
20
I have a mailing list of 100 people, but I only want 30 to answer my survey. How do I do that?
33
I need to send questionnaires by email, but while trying to activate the email mode, the system displayed an error message. What happened?
35
I want to conduct a survey by telephone/CATI and I can’t enable the Call-Center mode.
28
I want to filter a question so that it is answered only by the respondents that participate in specific samples (one or more). How do I do this?
18
I want to register my Call-Center/CATI operators. How do I create a sample for them?
22
I’m hiring a Call-Center for a CATI operation and they asked me for an approximate calculation of the band (internet connection) for each station using QuestManager. How do I get this information?
20
I’m trying to clone and the system isn’t allowing it, it’s also telling me there is an order error. How can I locate this order?
28
If I alter the entries in the base register, do the interviews remain in the system?
56
Is it possible to change the name “identifier” that shows up on the screen before the interview begins?
44
Is it possible to schedule the deactivation of a study?
21
My questionnaire is big and I’m running out of time to look at the last questions. How can I configure the continuous page?
20
Possible types of message status
27
Proceeding with pending deliveries?
23
Quando eu encerro um estudo, tem como customizar a mensagem para quem tentar acessá-lo (entrevistado)?
3
The system is displaying the wrong time. How do I correct this?
20
What information do I need to send the network administrator of my company to authorize the delivery of emails from QuestManager?
24
What is the anti-fraud mechanism?
21
What is the integration of the base register by “Web Services”?
20
When I close a study, can I customize a message for anyone trying to access it (interviewed)?
2
When I display the samples a red button shows up. What is it?
21
When I try to import my data list into the base register my screen freezes. Why is that?
25
Where can I verify the credits that were spent?
18
Where will the operators access the system? How do I make the module access URL available to the operators of the Call-Center/CATI?
19
While configuring a question in the report, can I apply the same setting for the rest of the questions?
24
While I was trying to import entries into the base register, the system displayed the following message: “The column did not recognize the identifier of the question”. What does this mean?
24